{"id":4567,"date":"2022-12-07T12:54:30","date_gmt":"2022-12-07T17:54:30","guid":{"rendered":"https:\/\/ionic.io\/blog\/?p=4567"},"modified":"2022-12-08T12:06:25","modified_gmt":"2022-12-08T17:06:25","slug":"ionic-achieves-soc-2-type-1-compliance","status":"publish","type":"post","link":"https:\/\/ionic.io\/blog\/ionic-achieves-soc-2-type-1-compliance","title":{"rendered":"Ionic Achieves SOC 2\u00ae Type 1 compliance"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Ionic is proud to announce that we have completed our SOC 2 examination and are SOC 2 Type I compliant. This is the latest achievement in our ongoing commitment to industry-leading security for our users and customers. Receiving a compliant SOC 2 report means that Ionic is securely managing 3rd party data to protect information and ensure privacy for customers of <a href=\"https:\/\/ionic.io\/blog\/appflow\">Appflow<\/a>, our mobile CI\/CD solution.<\/span><\/p>\n<p><!--more--><\/p>\n<h2>What is SOC 2<\/h2>\n<p><a href=\"https:\/\/us.aicpa.org\/interestareas\/frc\/assuranceadvisoryservices\/aicpasoc2report.html\"><span style=\"font-weight: 400;\">System and Organization Controls (SOC) 2<\/span><\/a><span style=\"font-weight: 400;\"> is a standard established by the <\/span><a href=\"https:\/\/www.aicpa.org\/home\"><span style=\"font-weight: 400;\">American Institute of Certified Public Accountants<\/span><\/a><span style=\"font-weight: 400;\"> (AICPA) to test an organization\u2019s controls for information security and privacy. It is the industry standard for companies and products that use the cloud to store data. In addition to validating strong processes to protect against data breaches and security incidents, SOC 2 is required by many enterprises evaluating vendors and tools like Ionic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A SOC 2 Type I audit specifically tests the design of a compliance program and compliance at a point in time. This involves defining and documenting security controls and providing evidence that controls are functioning properly. A SOC 2 audit must be completed by a CPA firm.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By pursuing and achieving SOC 2 Type I compliance, Ionic is in line with top organizations in the industry and has demonstrated a commitment to security. Appflow customers can rest assured that we have completed a critical step in establishing and ensuring safety controls.<\/span><\/p>\n<h2>The Road to SOC 2<\/h2>\n<h3>Our Partner<\/h3>\n<p><span style=\"font-weight: 400;\">Choosing a vendor to complete the SOC 2 examination process is a critical decision. Ionic has partnered with <\/span><a href=\"https:\/\/heylaika.com\/\"><span style=\"font-weight: 400;\">Laika<\/span><\/a><span style=\"font-weight: 400;\">, a leading compliance platform that provides end-to-end support, so that we have a trusted partner every step of the way. Working with Laika, Ionic completed a thorough review of our systems, controls, policies, vendors, as well as testing and auditing to ensure compliance with the standards set forth by the AICPA.<\/span><\/p>\n<h3>Our Process<\/h3>\n<p><span style=\"font-weight: 400;\">Completing the SOC 2 examination is a rigorous process that audits against five Trust Services criteria:\u00a0<\/span><\/p>\n<ul>\n<li><b>Security: <\/b><span style=\"font-weight: 400;\">The required, foundational criteria that tests if customer information is protected from unauthorized access at all times with systems to handle that information.<\/span><\/li>\n<li><b>Availability: <\/b><span style=\"font-weight: 400;\">Criteria dealing with the availability of our systems, including system performance, downtime, and security incident handling.<\/span><\/li>\n<li><b>Confidentiality:<\/b><span style=\"font-weight: 400;\"> Criteria involving the handling and security of data deemed confidential.<\/span><\/li>\n<li><b>Privacy:<\/b><span style=\"font-weight: 400;\"> Criteria addressing the secure collection, handling, and storage of personal information.<\/span><\/li>\n<li><b>Processing: <\/b><span style=\"font-weight: 400;\">Criteria addressing processing integrity, including error detection and resolution and data storage and maintenance.<\/span><\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A complete review of the entire architecture and data flow of Appflow\u2019s systems was conducted. This includes how data is managed and stored, as well as any third-party vendors or services used. The review included documentation, testing, and any recommended revisions to ensure security.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another aspect of completing the examination is the documentation of all policies related to security and privacy. This means defining dozens of policies across 15+ compliance categories, as well as providing evidence that these policies are enforced.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ionic also submitted to an audit of its processes in relation to development, including access controls, change management, incidence response, observability factors like monitoring, error reporting, and alerts, and data retention and disposal procedures.<\/span><\/p>\n<h2>Ionic + Security<\/h2>\n<p><span style=\"font-weight: 400;\">Appflow takes a number of steps to ensure the safety and security of our customer data. We document our protocols across various security areas on our <\/span><a href=\"https:\/\/ionic.io\/appflow\/trust\"><span style=\"font-weight: 400;\">Appflow Trust page<\/span><\/a><span style=\"font-weight: 400;\">. These include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product security like source code protection and multi-factor authentication access control<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data security like encryption and data backup best practices<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Network security like vulnerability scans and build isolation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Application security like penetration testing and a 99.9% uptime<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business security like policies, education, and incident response<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Physical security for in-person and remote locations and hardware<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We know that your users trust you with their data, and in turn you trust us.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ionic\u2019s focus on security also includes providing security solutions that ensure the safety of your mobile applications and data, including <\/span><a href=\"https:\/\/ionic.io\/products\/auth-connect\"><span style=\"font-weight: 400;\">Auth Connect<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/ionic.io\/products\/identity-vault\"><span style=\"font-weight: 400;\">Identify Vault<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/ionic.io\/products\/secure-storage\"><span style=\"font-weight: 400;\">Secure Storage<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2>What&#8217;s Next<\/h2>\n<p><span style=\"font-weight: 400;\">SOC 2 Type II compliance, which requires an ongoing observation window of 6-12 months, is the next step. We will continue to make security a top priority and provide updates as we make progress toward Type II compliance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more details, the SOC 2 Type I report is available by request. Contact your Customer Success Manager or <\/span><a href=\"mailto:security@ionic.io\"><span style=\"font-weight: 400;\">security@ionic.io<\/span><\/a><span style=\"font-weight: 400;\"> to request access.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ionic is proud to announce that we have completed our SOC 2 examination and are SOC 2 Type I compliant. This is the latest achievement in our ongoing commitment to industry-leading security for our users and customers. Receiving a compliant SOC 2 report means that Ionic is securely managing 3rd party data to protect information [&hellip;]<\/p>\n","protected":false},"author":98,"featured_media":4568,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"publish_to_discourse":"0","publish_post_category":"20","wpdc_auto_publish_overridden":"","wpdc_topic_tags":"","wpdc_pin_topic":"","wpdc_pin_until":"","discourse_post_id":"556783","discourse_permalink":"http:\/\/forum.ionicframework.com\/t\/ionic-achieves-soc-2-type-1-compliance\/229367","wpdc_publishing_response":"","wpdc_publishing_error":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[120],"tags":[128,195],"class_list":["post-4567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","tag-appflow","tag-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - 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