Known Device Issues

Due to the nature of device fragmentation on Android, there could be scenarios where not all security features are supported on certain devices. View the table below for a list of currently known issues:

Device	Known Issue
Samsung S9 / Samsung S9+	Using a weak biometric (face) prompt with a system passcode is not supported on this device. The prompt will always show the system passcode prompt.
Devices using Gesture Navigation	Hide screen on background will not work in the recent apps switcher due to a bug in the Android gesture navigation.