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Version: 5.0

Known Device Issues

Due to the nature of device fragmentation on Android, there could be scenarios where not all biometric features are supported on certain devices. View the table below for a list of currently known issues:

DeviceKnown Issue
Samsung S9 / Samsung S9+Using a weak biometric (face) prompt with a system passcode is not supported on this device. The prompt will always show the system passcode prompt.