Expert help when you need it most.
Our world-class customer success team is here to help you reduce risk, go faster, and keep your project on-track.
World-class support. Unmatched peace of mind.
With guaranteed response times and a dedicated point-of-contact, you can rest easy knowing the premium and open source software you depend on will be ready to help you reach your goals—now and in the future.
Reduce project risk
Accelerate development & delivery
Build better experiences
What’s included
OSS support
Native support
Priority Helpdesk ticketing
Implementation guidance
Guaranteed response SLA
Dedicated Account Manager
Here’s what our customers are saying.
Despite an eight-hour time zone difference, our Ionic customer success manager has been very responsive and a great mentor. We look forward to continuing our partnership with Ionic to enhance our mobile strategy and further ensure success in app development.
Mauritius Revenue Authority
At one point we got ourselves in trouble where our build environment was not working well and we had to find a solution. Ionic brought in excellent staff. They reviewed what we were doing and made recommendations. We were able to resolve those problems in a timely manner, and that was very important.
Norwex